How can we help?
Choose a topic to reach the right people, or start with the answers below.
Existing clients
Questions about your ads, review status, usage fees or Portal access.
Publisher partnerships
Publishers interested in participating, or current partners with a question.
Privacy and data deletion
How we handle information, and how to request deletion.
Common questions
Still need something? Use the contact form.
Working with Attentional
A partnership ad is a paid ad that runs with a publisher's identity on it. On Facebook and Instagram it shows the publisher's Page with the advertiser's brand and a paid partnership label. On TikTok it runs as a Spark Ad from the publisher's account. The advertiser runs it from its own ad account, and every ad is reviewed before it runs.
Advertisers work with participating publishers through Attentional. Our team coordinates onboarding, publisher fit and review, and approved ads run through the advertiser's own ad account.
Facebook, Instagram and TikTok today, through our managed service. Google and Snapchat are coming soon.
Apply for access. Our team reviews each application for fit and follows up by email about next steps.
No. Participation depends on fit, category, publisher approvals and the ad network.
The Portal
Advertisers see tracked ads, creative, ad status, review status, spend and usage fees. Publishers review ads before they run and see their earnings records.
Portal data comes straight from your connected ad networks. Recent amounts are finalized once the network reports them.
Our team sets up your Portal login during onboarding. Existing clients can use the contact form for help.
Publishers
Our team looks at the publisher's brand standards, the advertiser's category and the audience fit. Ads are then reviewed by Attentional, by the publisher where required, and by the ad network.
Yes. Publishers set brand and content requirements with our team, and those rules are applied in the review workflow.
Privacy
Use the contact form and begin your message with "Data deletion request". The Data deletion page explains what to include and what happens next.